Assessments and Feedback
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We offer a range of behavioural and competency assessments, linked to job competencies. Rather than offer this as a standalone service, Mindmetrics offers to map the organizational DNA, JOB DNA and map them onto individual maps, this identifying developmental areas in individuals, as well as gaps in organizational competency that can be bridged.
360 Degree Feedback
Mindmetrics was one of the first organizations to use 360 degree feedbacks two decades ago. A developmental tool for leaders, which gives valuable data from self, reporters, bosses, and customers on critical behaviours, the complexity of this tool lies in the way it needs to be designed, administered, de briefed and tied to changes in the work behaviour of the respondent. This calls for trained coaches, credible anonymous administrative mechanism and post feedback develop mental plans. Mindmetrics deals with different instruments, handpicked for different structures and cultures if organizations, and ties the feedback to effective coaching mechanisms
In the case of leaders and senior management, often is the case where they have been exposed to the best of training and work challenges, and yet have not unlocked their full potential. It is no secret that it is lonely at the top. Senior leaders often struggle to balance between participatory style and confidentiality and are in need of a neutral sounding board. Often, wisdom lies within. However, some engagement with a trusted and respected neutral party who uses a structured process to bring out the latent wisdom helps the thinking process.
Executive coaching : Is aimed at helping senior executives fulfil their goals and providing the perspective and support in which to think aloud and tease out solutions. Mindmetrics offers executive to coach structure, as well as a tripartite executive, to organizational leader to coach linkage. The process in the first case is direct client to coach, and the coaching goal is aimed at supporting the individual to fulfil his role obligations and in the second case the boss of the coachee or a prescribed stakeholder will also be involved. The coaching goal here is to help the coachee fulfil stakeholder specified goals
In this case, the structured process of world class coach Marshall goldsmith stakeholder centred coaching (copyrighted) is followed. In either case measurable and verifiable improvements are agreed upon with clients.
Life skills coaching: work life balance is a topical issue these days and several organisations do not have internal bandwidth to address these challenges of employees, as stresses may arise not directly out of work, that impact organizational effectiveness. Mindmetrics offers coaching services using emotional intelligence and lifestyle coaching processes and support systems to help clients in areas other than work, through coaches certified in these areas. Assistance is offered to spouses and family counselling where required
Organizational Surveys and Feedback
More often than it is understood organization culture and morale impact the overall effectiveness of an organization. From there spring employee engagement, organizational citizenship, perceived organizational justice, and even innovation potential, experimentation and such distinguishing characteristics. These surveys designed and undertaken by Mindmetrics go further than merely capturing data,they are used to re engineer and foster the specific traits that are considered as impacting effectiveness. These surveys are usually web administered, results collated and interpreted to isolate specific organizational characteristics, analysed function wise and level wise so that different interventions can be designed for different parts of the organization. Feedback is presented in an aggregated fashion to protect sensitivities and pre-survey and post survey briefing is handled carefully.